Use the following procedures to lock or unlock a contact's web account access. When a contact's web account access is locked, the contact cannot sign in to the PowerSchool Student and Parent portal using that account. When a contact web account access is unlocked, the contact can once again sign in to the PowerSchool Student and Parent portal using that account.
If a contact is set to inactive, the contact's web account access will automatically be locked/disabled. If a contact is set to active, the locked/disabled setting will not be affected.
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On the start page, search for and select a contact.
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Scroll to the Web Account Access section.
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Click Edit Account.
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Do one of the following:Select the Account Enabled checkbox to unlock the contact account.Deselect the Account Enabled checkbox to lock the contact account.
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Click Submit.